Service Coordinator
- On-site
- Leesburg, Virginia, United States
- $40,000 - $50,000 per year
- Customer Service
Job description
At Southern Electrical, we’re committed to powering homes with safety and reliability, and that starts with our team. Join us, and be part of a company that values precision, integrity, and a team-driven approach to making homes safer and more comfortable.
What’s In It for You:
- Competitive Pay: Earn $40,000 - $50,000 a year for your expertise and drive.
- Team Environment: Thrive in a family-like team that appreciates hard work and teamwork.
- Career Growth: Opportunities to advance as you contribute to Southern Electrical’s mission of top-tier service.
- Dynamic Workdays: Embrace a fast-paced, collaborative setting where every day brings new challenges and learning experiences.
Why You’ll Love Working Here:
Here, you’ll do more than fill a position—you’ll build a career. We prioritize innovation, collaboration, and celebrating success. At Southern Electrical, your voice is heard, your growth is encouraged, and your contributions are celebrated.
Your New Role:
As a Service Coordinator, you’re the cornerstone of our operations. From managing calls to dispatching our skilled techs, you’ll keep the wheels turning smoothly. Here’s what you’ll take charge of:
- Customer Communication: Serve as the first point of contact, answering calls and assisting customers with professionalism.
- Scheduling Mastery: Coordinate and manage service calls, ensuring timely, efficient dispatching.
- Tech Support Coordination: Work closely with technicians to ensure each job is staffed and prepared.
- Emergency Response: Tackle urgent situations with poise, making quick, effective decisions under pressure.
- Ticket Management: Accurately log, track, and close service tickets, ensuring each job is documented to completion.
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
Job requirements
- Experience in scheduling, dispatch, or coordination roles (preferred).
- Strong multitasking abilities with a knack for prioritizing effectively.
- Excellent verbal and written communication skills.
- Calm, efficient, and resourceful in emergencies.
- Proficient with ticketing systems and administrative tools.
Southern Electrical Service is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.
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